5 "KPIs" that aren't KPIs.

5 "KPIs" that aren't KPIs.
Each one looks right in a scorecard. None of them measures a result.

1. "Finalize project by 31 December"

A task with a deadline. Track it as % Projects on time.

1. "# Employees"

A headcount shows what you have, not how well you're doing. Try % Employee turnover or % Positions filled.

1. "Quality"

A topic with no unit. Measure it: % Defect rate or # Errors.

1. "$ Budget"

An input, not a result. What you manage is % Budget variance.

1. "Increase engagement to 85%"

An objective plus a target. The KPI is % Employee engagement. The 85% goes in the Target column.

A KPI measures a result.
Tasks, counts and wishes don't.

Quick test: it starts with $, # or %, and it shows how well you did, not how much you have.

Save this for your next scorecard review.

Which of the five is hiding in your scorecard right now?

Day 3 of 30 · Measure Twice
Tomorrow: the 4 scorecard perspectives, and an HR KPI for each.

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